St. John's Medical Centre

High Street, Walsall Wood, Walsall, WS9 9LP

PPG

The Practice is contantly looking at ways of improving our service to patients.  Our Patient Participation Group (PPG) has been very active in reviewing and providing feedback on the services we offer our patients, inlcuding the telephone system, appointments, commissioning of services, review of patient surveys: through the Practice, IPSO MORI, and through the PPG and other patient feedback, e.g. Friends and Family Test.  They have had question and answer sessions with doctors and practice staff, guest speakers from AGE UK and Clinical Commissioning Group (CCG) with more planned.

If you would like to join our PPG you can either attend a future meeting (please let reception know of your intention so we can safely manage numbers), or complete the attached application form.

PPG Application form for patients

Date of Next Meeting

Wednesday 8th November, 2017  5:00 – 6:30 pm

Dates of Future Meetings:

Wednesday 7th February, 2018 5:00 – 6:30 pm

Wednesday 2nd May, 2018 5:00 – 6:30 pm.

Practice Opening Hours

Core Hours

The practice is open Monday to Friday 8.00 am – 6.30 pm.

Practice services can be accessed throughout core hours by:

  • Face to face contact
  • Telephone (including 24/7 access through Patient Partner – our automated telephone booking system)
  • Via the Practice Website (24/7)
  • Telephone consultation
  • Nurse triage
  • Through practice website for
    • booking appointments
    • ordering prescriptions